Follow-up Sleep Support
Ongoing support to review, refine, and adapt what you’re working on
Service Description
Follow-up consultations are for families who have already completed an initial Sleep Support Consultation and would like continued support. These sessions provide space to review how things have been unfolding, reflect on what’s helping or hindering sleep right now, and make thoughtful adjustments as your child grows and circumstances change. They are particularly useful when progress has stalled, new challenges emerge, or you want help interpreting what you’re seeing before deciding on next steps. Follow-up consultations focus on collaborative problem-solving and realistic, responsive adjustments rather than starting again from scratch. Includes: - A focused follow-up consultation of up to 60 minutes - Review of changes since your last session - Support to refine strategies or priorities based on your child’s current needs - Brief session notes capturing key decisions and next steps Not included: - Ongoing email or message support between sessions - Guarantees around specific sleep outcomes
Cancellation Policy
Cancellation and Rescheduling Policy Consultations are non-refundable except where required under Australian Consumer Law. Appointments may be rescheduled up to 48 hours in advance without penalty. Reschedule requests made within 48 hours of the appointment time may incur a $50 AUD administration fee to cover the time and capacity required to manage short-notice changes. If a reschedule option is offered and there is no response or attempt to confirm a new appointment time within 7 days, the session will be considered forfeited and no refund will be provided, unless otherwise agreed at my discretion. Missed appointments (including no-shows and same-day cancellations) are charged at the full consultation fee and cannot be rescheduled, unless otherwise agreed at my discretion. Session notes are provided only for consultations that take place as scheduled. Notes are not provided for missed, forfeited, or cancelled sessions, or for Sanity Sessions. Recordings are not provided. Fees cover professional time, expertise, and the inclusions outlined above, not specific sleep outcomes. Outcomes cannot be guaranteed. By booking, you acknowledge that you have read and agree to this policy.
Contact Details
jess@infantsleepscientist.com